The sliding glass bathroom door was quite the surprise, affecting privacy—an unusual design choice. Still, the complimentary minibar and vibrant atmosphere made my stay enjoyable.

Take advantage of the complimentary mini-bar. It really elevates your stay without any extra cost.

I had a great stay at this clean and comfortable hotel in the heart of the city. The room was spacious and the staff were helpful, speaking both Spanish and English, which made things easier for me as a traveler from Italy. I even enjoyed some complimentary drinks from the minibar. It was a nice surprise that added to the experience.

The bathroom door was clear glass, which lacked privacy. The breakfast options were not warm enough on my first day, which was disappointing.

Clean room, but our phone was broken during the stay.

This hotel suits me perfectly. I love the 24-hour reception, free internet access, and the cozy coffee shop. The staff once helped me with documents I left behind, which I truly appreciate. Highly recommend!

great stay but could improve comfort

The room was very spacious, allowing us to relax after a long day. We appreciated the wide range of food options available at breakfast, as it catered to different tastes.

The bed could have been more comfortable, which affected our sleep quality.

the location was perfect, just a short walk to see the beautiful building that is the preciados. the hotel was new, and my room was clean and had everything I needed. the staff was fantastic, especially when they got my room ready early. the balcony was a nice touch too!

would recommend

The modern shower design made it effortless to adjust the temperature, while the free mini-bar added a delightful touch to my stay.

I had a fantastic stay. The rooftop terrace was a highlight for evening drinks. Spacious room with a mini bar that was replenished daily. Location was perfect for exploring nearby attractions. The staff provided prompt service and assistance.

The location is excellent for anyone wanting to explore the main attractions, with convenient access to the Metro and various dining options nearby. The shower in the Deluxe Double Room was exceptional, featuring a sliding door that kept the bathroom dry. Staff were accommodating, allowing me to use their Metro card and providing a complimentary mini-bar filled with drinks. The breakfast was fresh and had a great selection, making mornings pleasant.

I thoroughly enjoyed the elegant decor and accessibility of Preciados. The modern design combined with its comfortable public areas made me feel welcomed, while the central location allowed me to explore Madrid effortlessly, which is perfect for seniors.

Could improve signage for easier navigation.

The rooftop terrace was the highlight of our stay! Enjoyed evening drinks while soaking in the stunning views. Only downside was the air conditioning could be a bit noisy. Still, super convenient location! 😊

The stay was enjoyable, especially due to the fantastic location. It was easy to walk to major attractions and there were plenty of dining options nearby. My room was quite spacious and the minibar was a nice touch, refreshed daily. The staff was generally efficient, although a bit formal. I encountered some challenges with the internet connectivity, but overall, it was a nice experience.

The bathroom door situation is awkward. A curtain instead of a solid door really limits privacy. The air conditioning struggles to maintain a comfortable temperature, leaving the room stuffy at night despite being set to the lowest setting. The breakfast starts too late for those with early flights, and the picnic option offered for missed breakfast feels inadequate-a bland sandwich and some tiny biscuits just don’t cut it. I would prefer clear communication about breakfast times during public holidays to avoid surprises.

The elegant decor and comfortable public areas made me feel welcomed and right at home. Accessibility features were well thought out, allowing me to explore Madrid with ease and joy. It truly made for a memorable stay.

Improved signage for navigation would be beneficial.